When we say the word, “communication,” what do you think of? Many people will think of the spoken word. People who are hearing impaired, however, might think of sign language. People who are visually impaired might think of Braille as well as sounds. Communication involves a variety of techniques in sending and receiving.
The dictionary defines communication as, “the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs.” It is also defined as, “means of sending messages, orders, etc., including telephone, telegraph, radio, and television,” and in biology as an “activity by one organism that changes or has the potential to change the behavior of other organisms.”
Effective communication can impact various aspects of our personal and professional lives. The more we understand the various components of communication, the more effective we are at employing them to ensure our message is received as intended. This course will explore various psychological, sociological, and communication factors that impact our day-to-day interactions. Through examining topics like emotional intelligence, verbal and nonverbal communication, active listening, and communication styles, attendees will gain a deeper understanding of how these factors affect them personally and others they interact with.#Leadership